Effective date: July 5, 2026

Heart’felt’ Travels (“we,” “us,” or “our”) is a veteran-owned custom embroidery business based in Tennessee. We respect your privacy and are committed to being clear about what information we collect through this website and how we use it. This policy applies to heartfelttravelsllc.com.

Information We Collect

When you fill out our Contact form or Custom Order form, you may choose to share information such as your name, email address, phone number (optional), and details about your question or custom embroidery project. We only receive this information if you choose to send it to us.

Our website does not store form submissions in a database. When you complete a form, your information is prepared as an email and sent to us using the email provider you choose (such as your own email app, Gmail, Outlook, or Yahoo). We do not process online payments or store any payment or credit card information on this website.

How We Use Your Information

We use the information you provide solely to respond to your inquiry, prepare quotes, communicate with you about your project, and fulfill custom orders. We do not sell, rent, or trade your personal information to anyone.

Cookies and Tracking

Our website uses only the standard cookies needed for it to function properly. We do not use advertising cookies, and we do not use third-party analytics or tracking tools to profile visitors.

Third-Party Services and Links

This website is hosted by a third-party web hosting provider, and any email you send us is handled by standard email services (such as Gmail, Outlook, or Yahoo, depending on the option you choose). Our site also links to our pages on Facebook and Instagram. When you follow those links or send email through those providers, your information is subject to the privacy policies of those companies rather than this one.

How Long We Keep Your Information

We keep the emails and order details you send us for as long as needed to communicate with you, complete your order, and maintain reasonable business records. You may ask us to delete your information at any time.

Your Choices and Rights

You may request to see what personal information we have about you, ask us to correct it, or ask us to delete it. To make a request, email us at mindy@heartfelttravelsllc.com and we will respond as promptly as we can.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at mindy@heartfelttravelsllc.com.